I sat on the exam table waiting under the bright lights of the room. I felt overly warm, even though I was only covered by the customary thin gown, the kind that opens in the back leaving the rear on display. My bare legs hung over the edge of the table. My feet dangled.
Menopause had broken my personal rheostat. I felt moisture creeping out of my pores in the usual creases, my armpits, the back of my neck, the backs of my knees, my groin. The frayed gown was now absorbing the perspiration below my breasts like an ratty wornout sponge. I could feel the paper sticking to my skin as I shifted on my hips. The mask made matters worse. I pulled it down under my chin and blew out a hot puff of my stale rebreathed air to mix with the sterile smells of antiseptic lingering in the room.
I was waiting for the doctor to see me for a preop exam, to determine if I was healthy enough for surgery. I stared at my toes. The orange nail polish had chipped on some. I rubbed one foot on top of the other to cover the most unglamourous of them. I examined my legs and discovered a few rogue hairs that apparently ducked and dodged my razor that morning. They glistened in the bright light now. I knew he would not notice. As a physician myself, I never noticed except to attend to patterns of hair growth or skin issues behind the hair. Still, I felt vulnerable. Exposed.
The doctor arrived presently. After minimal small talk, he established the reason for my visit. He quickly reviewed my supplements, allergies and prior surgeries. He started in on a perfunctory examination of neck, heart and lungs while he went on asking questions. “Any night sweats, chills, fevers?” He clicked off the usual list, moving his stethoscope from over my chest to my back.
I could see him checking imaginary boxes and making notes in his head like a quality assurance inspector as he performed the exam robotically. Then he came to immunizations.
The red flag tab on the electronic medical record indicated I was due for two. I smiled and nodded agreeably to one, and calmly shook my head no thank you to the other.
This was a record scratch for him. He asked me why, genuinely shocked that I had any other response than complete compliance. I explained that I had reviewed the literature, weighed the evidence, and because I lived a healthy lifestyle and had a healthy immune system, I decided that for me, the risk outweighed the benefit.
He shook his head in disbelief as if I had checked my brain, medical training, and years of experience at the door. “You’re a doctor and you’re refusing an immunization.” Clearly, we were not having a shared decision-making dialogue like the one I had previously with the surgeon discussing the risks and benefits of surgery and whether it was the next right step for me.
His tone was condescending. “What side effects are you talking about!? You know you are putting yourself and others at risk,” he continued as if the science was settled. There was only one way to interpret the data. In these last short months, the vaccine had proven itself safe and effective for everyone everywhere in every situation no matter what no questions allowed. I could not tell if he was truly concerned about me or if he was annoyed that I was not taking his advice. Maybe he was in the running for most vaccinations handed out that day, and I just broke his streak.
The doctor asked me to lie down and proceeded with the abdominal exam. We both remained silent. My mind wandered as he pressed, probed, and listened with his stethoscope, feeling more like an object than a person. After what felt like an eternity, he finally finished.
I sat up pulling the gown tighter around myself, like a child clutching a blanket, desperate for a sense of safety that the flimsy fabric failed to provide. I felt his burning disdain creep over me making a mockery of my earlier hot flash.
“Dr. Smith was healthy as a horse, and he died last just last Tuesday.” He paused for effect, his hand now on the doorknob ready to rush off to the next room. “Get. The shot,” he commanded with all the authority the MD embroidered on his starched white coat carried. When I declined a second time, he scoffed, “Good luck, you’re going to need it,” and closed the door behind him.
I felt my flushed face, retrieved my sense of self, and wondered why I was so surprised. It wasn’t as if other colleagues hadn’t chided me spitting the science in my face and talking about me behind my back. The medical school where I had been an esteemed clinical preceptor for their lifestyle medicine track let me go. The hospital where I was on associate staff for twenty-five years practically made me sign in blood that I would not darken their doorstep; but interestingly, they were quick to schedule surgery for me as an unprotected patient. It made sense, and it didn’t make sense.
Driving home I wondered if I had ever humiliated a patient in this way. It did not take long for conversations to flash across my memory banks, like lightning bolts across a stormy sky. I winced as I recalled a few of my least favorite moments as a doctor.
The day after Obamacare passed, I declared with exasperation, “Maybe Obama can help you,” to a patient who had come back a fourth time for the same problem which my treatment had not cured.
“Today is the day. Put a stake in the ground. You have diabetes.” I said that to a person who was battling breast cancer and was not registering the reality of this new diagnosis and the impact on her health.
To a woman who chose not to vaccinate her baby according to my regimen, I replied, “Your children are well because my children are immunized.”
Yes, I know it is hard to believe. I said those things. To my patients. And those are the ones I remember. And no, I’m not proud of it. I wish I could take those words back. The first part of the Hippocratic oath is “do no harm.” That included do no harm with my words. I still felt the sting of conviction even though I had long ago apologized.
Let me ask you a question. What horrible thing has a doctor said to you?
I have heard some doozies from patients.
“No surgeon would ever touch you with a 10-foot pole at your weight.”
“Did they take you to the back to weigh you on the industrial scale?”
“If you would only try to lose weight, your condition would get better.”
“Your cervix must be the smallest part of your body.”
“And then what did you do”? I asked my patient after she related her story to me.
“I went out to my car and cried.” Tears rose behind my eyelids for so many reasons, acknowledgement of her pain and resentment, the doctor’s shortcomings, my own failings, our collective humanity.
The providers who say those things don’t understand obesity or their patients who have obesity. They don’t know how hard the person in front of them has tried to move the needle on the scale. They don’t know how to help. And they don’t know that their words are doing harm. Truly, they don’t know what they do.
So, here’s the next question? What are you going to do with it?
Ok, I get it, fire the doctor if you are able. We deserve it. And yes, write us a letter. We need to hear what you have to say. But what is your ultimate power move, even when we don’t apologize?
I am going to ask you to do the very hardest thing: forgive. Not for the doctor’s sake, not because he or she deserves it, but for your sake, because you deserve it. You deserve to be free from the bondage of those words. Forgive because it is a way to reclaim your power. In releasing the grip of negativity and pain the provider caused, their words can no longer dictate your emotional state or sense of well-being. You get to oversee how you act and feel. And you deserve to be at peace. It is not easy. It takes time. That’s ok. Break the curse and forgive.
Knowing what it is like to have a hard day, knowing that that doctor just did not understand me and where I was coming from, and wanting those patients to whom I said those horrible things to forgive me, I forgave that doctor.
Someone somewhere once said “Forgiveness is unlocking the door to set someone free and realizing that you were the prisoner. And like Jesus taught his disciples to pray, “Forgive us our trespasses as we forgive those who trespass against us,” I am endeavoring to adopt his posture of forgiveness, for others as well as myself. I am accepting my inability and the impossibility to do no harm one hundred percent of the time, but maybe I can be part of the remedy for peace.